WordPress services
WordPress, without the nasty surprises.
Updates tested before they go live, daily backups, security, monitoring and speed tuning, by a team you can call in Arabic or English. You write the content. We keep everything under it healthy.
- Updates tested first
- Daily backups with 30 days of restore points
- Checked every minute
- Support in Arabic and English
WordPress doesn't look after itself
WordPress runs millions of websites, which makes it a common target for attackers. Core, plugins and themes need updates every few weeks, and a missed update is one of the most common ways in.
Updates nobody has time for.
Fixes arrive all the time, and applying them blind is a small risk each time. So they get put off, until one of them matters.
Slowing down unnoticed.
Every plugin, image and database leftover adds weight. Sites slow gradually, and visitors and search engines notice before you do.
Problems customers find first.
Without monitoring, the first sign of a broken site is often a customer telling you.
Nobody in charge.
Sites built by an agency, a freelancer or a former employee often have no one responsible for them afterwards. That's the job we take on.
What we do, so you never have to
One agreement covers everything that keeps a WordPress site safe and working. You never need to log in to update anything.
Updates, tested first.
WordPress, plugins and themes are updated every week, always after a fresh backup. We check your key pages and forms after each update, in Arabic and English if your site has both, and roll back straight away if anything breaks. On our Business, Pro and Enterprise hosting plans, we test on a staging copy first.
Daily backups, restored for you.
Your files and database are backed up every day, with 30 days of restore points. We restore a single file, the database or the whole site when you ask.
Security that stays on.
A firewall in front of your site, malware scanning, protection against password-guessing attacks and hardened settings. We remove plugins, themes and user accounts you no longer use, the forgotten extras attackers look for.
Checked every minute.
Your site is checked every minute from four locations, and our experts are alerted when it stops answering, so we usually hear about a problem before your customers do.
A report you can read.
Every month you get a short report in plain language: what we updated, what the scans found, how the site performed and what we recommend next. Every change we make is logged.
Help when you need it.
Ask by ticket, email or phone, in Arabic or English. Your questions go to people who know your site, not to a call centre. Urgent outages are answered within one hour and other requests within one working day.
Emergency clean-up.
If your site is hacked, we take it offline if we must, remove the malware, find how it got in, close that gap and restore from a clean backup.
What care covers, and what it doesn't
Care keeps a site healthy. It isn't a rebuild.
Covered.
Updates, backups, security, monitoring, reports, support and emergency clean-up, for the WordPress sites named in your agreement.
Quoted separately.
New pages and features, writing, redesigns and fixes to custom code. We tell you the cost before we start. Website development
Sites we look after.
WordPress and WooCommerce sites in Arabic, English or both, built by us or by anyone else, hosted with us or elsewhere.
Faster, with the stopwatch to prove it
A slow site loses visitors, sales and search rankings. We find what's slowing yours, fix it, and show you the difference with measurements from before and after.
We measure first.
Loading, responsiveness and layout stability (Core Web Vitals) on phones and computers, for your main pages in each language, so we fix what matters and can prove the result.
Images.
Images are often the heaviest part of a page. We shrink them without a visible drop in quality, serve modern formats at the right size, and load each one only when the visitor scrolls to it.
Plugins and theme.
We review every plugin, remove those you don't use, replace heavy ones with lighter options and check your theme for slow scripts and styles. If custom code is the cause, we tell you what a fix would cost before we start.
Database.
We clear out what builds up over the years: old revisions, spam, expired temporary data and leftovers from plugins you removed. Every page then needs less work to build.
Caching and delivery.
Page caching, browser caching and smaller HTML, CSS and JavaScript files. For visitors in several countries, we add a CDN that serves your site from locations near them. CDN add-on
Server tuning, on our hosting.
We run the servers, so we tune the whole chain: PHP version, memory limits, server-side caching and HTTP/3. For sites hosted elsewhere, we send your host a list of the changes we need.
Online shops and phones.
On WooCommerce shops we speed up product pages, search, cart and checkout, which can't be cached the same way as ordinary pages, and we test on phone screens.
Kept fast.
Speed is measured again every month as part of care, so a new plugin or a heavy image doesn't quietly undo the work.
Faster, and easier to find
Speed is part of how search engines rank pages, so tuning also helps your visibility. If you want more, our SEO service covers technical SEO, content, local search and links, in Arabic and English. Search engine optimisation
From first look to fully looked after
- 1
We take a look.
Send us your address. We check the version, plugins, security basics and speed, and tell you the first three things we'd fix.
- 2
We agree.
After we discuss what you need, you receive a written quotation in USD naming the sites, what's covered and the yearly term.
- 3
We take over.
We get access, take a first backup, bring everything up to date and set up monitoring. Speed tuning, if you chose it, starts here.
- 4
We keep it healthy.
Updates, backups, monitoring, reports and support run on schedule without you, and you can reach our team in Arabic or English when you need help.
Priced for your site, after a look at it
Every site is different, so we discuss what you need first and then send you an offer in USD. Care is a yearly agreement for each site. Speed tuning is a one-off project. Both are priced in your offer, after we discuss what you need.
What WordPress owners ask us
What's the difference between hosting and WordPress care?
Hosting keeps the server running. Care looks after the WordPress site on it: updates, security, backups and speed. You can buy either, and they work well together. Web hosting
Does my site have to be hosted with Ultaria?
No. We can look after WordPress sites hosted elsewhere, once we have access to the parts of the system we need. On our hosting we can also tune the server and test updates on a staging copy.
What if an update breaks my site?
We take a backup before every update and check your key pages afterwards. If something breaks, we roll back and fix the cause before trying again, and your report tells you what happened.
Do you work on sites you didn't build?
Yes. We start by reviewing what's installed, so nothing is a surprise, and tell you if anything isn't safe to keep.
What happens if my site is hacked?
We clean it, find how the attacker got in, close that gap and restore what's needed. Emergency clean-up is included in care, and quoted straight away as a one-off job for other sites.
How long does speed tuning take?
Most sites take one to two weeks, depending on their size and how much needs fixing.
Can you promise a speed score?
No, and no one honestly can, because scores change with every test. We commit to the work, to measuring before and after, and to showing you the results.
Will you change how my site looks?
Not without asking. Speed tuning keeps your design. If something heavy in it costs visitors time, we explain the options first.
Who owns the site and its accounts?
You do. We work with access you give us, and you can remove it at any time. If you stop, everything stays with your site, and we hand over a list of what's installed and how it's set up.
Is there a long-term contract?
Care runs for a year at a time, like our hosting. If you move to a larger or smaller agreement, the unused part is credited to your account.
Do you also build WordPress sites?
Yes. Our design team builds websites, including WordPress sites. Website development
WordPress services
Is your WordPress site healthy? Let's find out.
Send us your website address. We'll check how it's updated, secured and performing, and tell you the first three things we'd fix.